Privacy Policy

Last Updated: September 19, 2024

Islah (“Islah”, “Company”, “We“, “Us“, or “Our“), owns and operates the website and app Islah (hereinafter referred to as “the Platform”) and is committed to protecting Your privacy and the Personal Data (defined hereinafter) that You share while using the Platform.

Introduction

Islah is a dynamic app designed to foster learning and personal growth by connecting you with knowledgeable community members. Through an intuitive home screen, you can easily find and call experts to seek guidance, clarify doubts, or gain deeper insights on various topics. Whether you aim to improve your understanding or find reliable answers, Islah offers a straightforward and personal approach to help you achieve your goals and foster continuous improvement.

Our Statement of Privacy Practices

Manner of Collection of Personal Data

“Personal Data” means any information about an individual/natural person from which that person can be identified, directly or indirectly, and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. It does not include data where the identity has been removed or anonymous data and this Privacy Policy does not apply to such anonymized data or de-identified or aggregated data.

How We Collect Personal Data

We collect Personal Data about You by different methods including through:

• Information You Voluntarily Provide Us: This includes Personal Data you provide directly to us, such as during account creation, subscribing to our services, or providing feedback.
• Information Automatically Collected: This includes data collected automatically through cookies, server logs, and other technologies, such as your IP address and device information.

Data We Collect About You

We collect the following categories of data about you:

• Identification Data: This includes your profile picture, full name, email address, address, phone number, and any identifiers associated with your account.
• Automated Data: This includes device-related information such as IP address, device type, operating system, and app usage patterns.
• Account Data, User Communications, and Posts: This includes your account details, audio call logs, interests, preferences, and communications within the app.

Use of Data Collected

We use your Personal Data to:

• Create and manage your account.
• Provide, maintain, and improve the Platform and its services.
• Communicate with you about the services, including updates and support.
• Personalize your experience.
• Comply with legal obligations and protect against fraud.

Security

We take reasonable steps to protect your Personal Data. However, we are not responsible for any unauthorized access or transmission errors. You should also take steps to protect your account information.

Right to Erasure

You have the right to request deletion of your Personal Data where applicable. To exercise this right, contact us at support@islah.com.

Links to Third-Party Sites and Collection of Information

Our app may contain links to third-party sites that have their own privacy policies. We are not responsible for the privacy practices or content of these third-party sites. Review their privacy policies for details on how they handle your information.

Data Retention

We retain your Personal Data as long as necessary to provide services, comply with legal obligations, and resolve disputes. Data may be retained in an anonymous or aggregated form.

Amendments

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact Details

For any questions regarding this Privacy Policy, please contact us at support@islah.com.

Changes to this Privacy Policy

We may make changes to this Privacy Policy. If changes are made, they will be posted on this page, and the “Last Updated” date will be revised.

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